Privacy policy
Privacy Policy — Global Prime Essential
1. Introduction Global Prime Essential ("we", "us", "our") operates globalprimeessential.shop. This Privacy Policy explains how we collect, use, and protect your personal data when you shop with us, interact with our TikTok channel, or when your order is fulfilled through our supply partner Tradelle (app.tradelle.io).
2. Data We Collect We collect:
- Account & order data — name, email, shipping address, phone number, payment details
- Behavioral data — pages visited, products viewed, cart activity, purchase history
- TikTok Pixel data — ad interactions, video views, click-throughs from TikTok ads
- Device & technical data — IP address, browser type, cookies
3. TikTok Sales Channel We operate an active TikTok sales channel and use:
- TikTok Pixel to track conversions and measure ad campaign performance
- TikTok Data Sharing to optimize ad targeting and reach new customers
- TikTok Shop / TikTok Ads Manager to run promotional campaigns
Data shared with TikTok is governed by TikTok Ireland Ltd.'s privacy policy.
4. Order Fulfillment via Tradelle We partner with Tradelle (app.tradelle.io) for product sourcing and order fulfillment. When you place an order, we share the following data with Tradelle solely for fulfillment purposes:
- Full name and shipping address
- Order details (products, quantities)
- Contact information for delivery updates
Tradelle acts as a data processor on our behalf and is contractually obligated to protect your data and use it only for fulfillment purposes.
5. Third-Party Services
| Service | Purpose |
|---|---|
| TikTok Ireland Ltd. | Advertising & analytics |
| Tradelle (app.tradelle.io) | Product sourcing & fulfillment |
| PayPal | Payment processing |
| Shopify Inc. | E-commerce platform |
We do not sell your personal data to any third party.
6. Your GDPR Rights As an EU-based business serving global customers, we comply with GDPR. You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing at any time
- Lodge a complaint with your local data protection authority
To exercise your rights: support@globalprimeessential.shop
7. Data Retention We retain order data for 5 years for legal and accounting purposes. Marketing data is retained until you unsubscribe or request deletion.
8. Cookies We use cookies for store functionality, TikTok Pixel tracking, and analytics. You can manage preferences via our cookie consent banner.
9. Contact Us Global Prime Essential globalprimeessential.shop support@globalprimeessential.shop Romania, EU